Missed Call
(250) 555-0199
Hi — thanks for calling ABC Plumbing. We're likely on a job site right now. What can we help with?
1
Thanks — what area are you in?
2
Got it — emergency leak in Lower Mission noted. Mike will call you back ASAP.
You can also reply with photos, your address, or extra details.
Never Lose a Lead to a Missed Call Again
When you miss a call on the job, your customer instantly gets a text asking what they need — so you can recover the lead instead of losing it to voicemail.
The Problem
A Missed Call Is a Lost Customer
When you're on the tools and your phone rings, you have two bad choices: answer and stop working, or miss it and hope they leave a voicemail. Most people won't.
Voicemail is a dead end
The majority of callers hang up instead of leaving a message. They just move on to the next company in their search results.
Callbacks are blind
When you do call back, you have no idea if it's a $50 fix or a $5,000 emergency. You walk in unprepared every time.
Your competitor answers first
While you're finishing a job or driving between sites, someone else is picking up the phone and booking the work.
How It Works
Three Steps. No Training Required.
You miss a call
A customer calls while you're on a job. The system detects the missed call instantly and triggers the text-back.
They text back
Your customer receives a friendly text asking what they need and where they are — just like the demo above.
You callback informed
You get a clean summary: who called, what they need, and where they are. No more blind callbacks.
What You Get
Recover Leads Without Changing How You Work
Even one recovered emergency call can easily pay for the system.
Recover missed calls
Turn hang-ups into qualified leads with an instant, professional text response.
Know before you call
Show up to every callback knowing the issue, location, and urgency level.
Prioritize your day
See all your missed leads in one place and tackle emergencies first.
Sound professional
Your customers get a fast, friendly response — even when you're elbow-deep in a water heater.
Pricing
Simple Pricing for Busy Trades Businesses
One recovered job can easily pay for the system.
Solo
For owner-operators and small crews.
- Instant missed-call text back
- Collect job type + area
- Customer photo replies
- Simple lead summaries
- Works with your existing number
Crew
For growing teams with multiple vans or techs.
- Everything in Solo
- Multiple team notifications
- Priority emergency alerts
- Custom question flows
- Shared lead visibility
- Faster response workflows
No contracts. Cancel anytime.
Need something custom for multiple crews or office staff? Let's talk.
Common Questions
Quick Answers
No. The system works with your existing business number. When you miss a call, the text comes from your number so customers recognize it.
Yes. The text goes out automatically, but voicemail still works normally. Most customers prefer texting back anyway.
Plumbers, electricians, HVAC, roofers, landscapers, painters, cleaners, and any local service business that gets phone calls.
Yes. After they reply with their issue, they can text back photos, their address, or any extra details that help you prepare.
Usually within 24–48 hours. We configure the questions, connect your number, and test everything before it goes live.
Yes. While we're based in the Okanagan, the system works anywhere in Canada. The location questions can be customized for your service area.
The text-back works 24/7. If you miss a call at 10 PM, your customer still gets a professional response letting them know when to expect a callback.
Yes. We set up the questions based on your trade. Plumbers get leak/tank/drain options. Electricians get panel/wiring/outage options. You can adjust them anytime.
No. They just reply to a regular text message. Nothing to download, install, or sign up for.
This catches the calls they miss too — during lunch, busy periods, or after hours. It acts as a safety net, not a replacement.
See If It Fits Your Business
Tell us a bit about your trade and we'll set up a quick 15-minute demo. No pressure, no pitch.